Website and Booking Terms
Last updated: October 28, 2026
1. Supplier and contact
This site is operated by KEHL HOSPEDAGEM LTDA, San Diego Flats, CNPJ 63.682.865/0001-03, Praça Santo Antônio, 174, first floor, Velha Boipeba, Cairu, Bahia, 45426-000, Brazil. Electronic support: sandiegoflats@gmail.com.
2. Website and booking engine
The site presents the accommodation and travel information.
Final availability, rate, taxes, extras, cancellation and payment terms will appear at Facility checkout. An accommodation contract exists only after you review the details and receive durable confirmation. You must be able to correct mistakes before confirmation. Keep the receipt and displayed conditions.
3. Price, currency and offer
The total price in Brazilian reais at checkout governs. USD amounts are estimates using Brazil's Central Bank PTAX and may differ from card exchange rates. Transport fares and public fees are external references, show source/date where available and are not included in accommodation. Clearly simulated content or a material error does not create a misleading offer; San Diego will correct it and inform the consumer before contracting, without limiting statutory rights.
4. Cancellation and refunds
The conditions chosen at checkout, including deadlines, no-show and any non-refundable rate, form part of the booking. Nothing limits mandatory consumer rights. In a conflict, the confirmed offer and applicable protective law prevail. Use the channel in your confirmation for requests; questions may be sent to the email above.
5. Daily rate, arrival and departure
A daily rate covers 24 hours under Brazilian tourism rules. Current operating times are check-in at 14:00 and check-out at 11:00; up to three hours are included for cleaning and preparation. Early arrival or late departure requires confirmation and may have a disclosed charge. Cleaning and linen frequency during a stay will be communicated before contracting or at check-in under MTur Ordinance 28/2025; guests may decline service where allowed.
6. Guest duties
Provide accurate data and all occupants; show required documents; respect capacity, quiet, safety, areas, equipment and disclosed rules; do not act unlawfully; and report damage or risk. Minors remain under their legal companion's responsibility. Pet, smoking, party, deposit and damage rules apply only when clearly disclosed before confirmation.
7. Island and outside services
Boipeba depends on marine transport. Timetables, prices, weather, tides, mobile signal and third-party services change outside the property's control. The site identifies sources and dates where possible, but confirm with operators or authorities before purchase. This does not exclude San Diego's legal liability for its own inaccurate information or a service it actually supplies.
8. Content and permitted use
The brand, text, layout and own photographs are protected. Third-party credits and licences appear on site and must be preserved. Use the site to plan a legitimate stay; do not test vulnerabilities without authorisation, generate abusive automated load, defraud bookings or commercially exploit copied content.
9. Liability and outages
We use reasonable care, but internet and external services can fail. No clause excludes strict liability, compensation or any right imposed by law. A site outage does not cancel a confirmed booking; use the contact on your receipt.
10. Support and disputes
Electronic support will acknowledge and answer within applicable statutory periods, including the up-to-five-day period for Brazilian e-commerce requests. We seek direct resolution and preserve access to consumer, tourism and judicial authorities. Brazilian law applies without removing a consumer's legally protected forum.
11. Privacy and changes
Data follows the Privacy and Cookie Policies. Changes operate prospectively and do not alter a confirmed booking without contractual basis and adequate notice.